Student Login Help

If you're having trouble logging into your student portal account, please follow the process below for the quickest resolution. If you contact customer support, you will be asked to follow the same process as outlined below.

Please follow this process before contacting customer support.

Have you already received an invitation from your teacher / school and created and account following the instructions in the invitation? If not, ask your teacher to send you a student portal invitation.
If you've already created an account, make sure you are using your username and not your email address to log into your account. This is a common problem.
If you've forgotten your username and/or password, request a password reset. The email you receive will contain the username for your account and instructions for resetting your password.

If you have already tried to reset your password using your email address and your email address wasn't found in the system, please contact your teacher or school administrator and ask them to provide you with the email address that is registered to your student profile. It's possible that an email address was never assigned to your profile. If that is the case, please ask your teacher / school administrator to assign an email address to your student profile. Once they do, you can use that email address to reset your password.
If you have already contacted your teacher / school administrator and are still unable to access your account, please click the button below to contact customer support.